Official Documents

Privacy Policy Raja86 – Personal Data Protection

Your privacy is our priority. This Privacy Policy transparently explains how raja86 collects, uses, stores, and protects your personal information as a member of our platform.

Updated: 1 January 2026

Our Commitment: raja86 takes every member's privacy seriously. This document is written in clear, plain language because we believe you have the right to know exactly what we do with your information. By using the raja86 platform, you agree to the practices described in this Privacy Policy.

1 Information We Collect

To provide a secure, personalised, and high-quality service, raja86 collects several categories of information from our members. This is collected directly from you or automatically as you use our platform.

Data Category Example Information Primary Purpose
Identity Full name, date of birth, IC number KYC verification & fraud prevention
Contact Email, phone number Account communication & support
Financial Bank account details, transaction history Deposit & withdrawal processing
Technical IP address, device type, web browser Security & platform improvements
Usage Game history, betting patterns Responsible gaming & personalization

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or religious beliefs unless required by law.

2 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. raja86 uses your personal data for the following purposes:

  • Account Management: Create, verify, and maintain your raja86 account including the required KYC process.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions securely and efficiently.
  • Platform Security: Detect and prevent fraud, money laundering, and unauthorized access to your account.
  • Customer Support: Enables our support team to resolve your inquiries and complaints effectively.
  • Responsible Gaming: Monitoring usage patterns to identify and assist members who may need support.
  • Personalized Marketing: Send relevant promotional offers and bonuses based on your interests and gaming activity – with your consent.
  • Platform Improvements: Analyze aggregated usage data to continuously improve platform performance and user experience.
  • Legal Compliance: Meet reporting and compliance obligations to the relevant authorities.

We will not use your data for any other purpose not stated here without first obtaining your consent.

3 Sharing Information With Third Parties

Raja86 does not sell, rent, or trade your personal data. However, in certain situations, we may need to share your information with carefully selected third parties:

  • Payment Providers: Transaction data is shared with payment processors such as FPX, Touch 'n Go, and GrabPay solely to process your transactions.
  • Game Providers: Minimum required data is shared with licensed game providers for technical and verification purposes.
  • Authorities: We comply with court orders, legal warrants, or valid requests from law enforcement authorities.
  • Cloud Services: Data is stored on secure servers with cloud infrastructure providers bound by strict confidentiality agreements.
  • Independent Auditors: Third parties conducting security and compliance audits may access data within the scope of the audit only.

All third parties we work with are bound by strict data protection agreements and may only use your information in accordance with raja86's instructions.

4 Your Data Security

Raja86 invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we employ include:

  • 256-bit SSL Encryption: All data transmitted between your device and raja86 servers is protected with industry-grade encryption.
  • Two-Factor Authentication (2FA): An additional security layer for login and withdrawals to prevent unauthorized access.
  • 24/7 Monitoring: Automated monitoring systems detect unusual activity and security threats around the clock.
  • Internal Access Controls: Only authorised staff may access member personal data, and only to the extent required by their role.
  • Regular Security Testing: Penetration testing and security audits are conducted regularly by independent parties.
  • Secure Password Storage: Your password is stored in hashed form and cannot be read by anyone, including our staff.

While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a security incident involving your data, raja86 will notify you within the timeframe required by applicable law.

5 Cookies & Tracking Technologies

Raja86 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login and game sessions. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how you use the platform so we can continuously improve your experience.
  • Functionality Cookies: Save your preferences such as language, display settings, and game preferences.
  • Marketing Cookies: Enables us to display offers and promotions relevant to your interests – with your consent only.

You can manage your cookie preferences through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the raja86 platform. For more information on managing cookies, refer to your browser's help section.

6 Your Rights Over Personal Data

As a raja86 member, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Right to Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request correction of inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your data subject to our legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Portability

Receive your data in a machine-readable format for portability.

Right to Restriction

Request restriction of your data processing in certain circumstances permitted by law.

To exercise any of the above rights, please contact the raja86 support team via email or live chat. We will process your request within 14 business days.

7 Data Retention Period

Raja86 does not retain your personal data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:

  • Active Account Data: Retained for as long as your account is active at raja86.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with anti-money laundering (AML) legal requirements.
  • KYC Records: Retained for 5 years after account closure or the end of the business relationship.
  • Communication Logs: Retained for 2 years for customer support and dispute resolution purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with our standard procedures so that it can no longer be associated with you.

8 Links to Third-Party Sites

The raja86 platform may contain references or links to websites of game providers or other services. This Privacy Policy applies to the raja86 platform only.

Raja86 is not responsible for the privacy practices of third-party websites. We encourage you to independently read the privacy policy of each site you visit. The presence of references to third-party sites does not imply that we endorse or verify their content or privacy practices.

9 Child Protection

Raja86 services are for individuals aged 18 and above only. We do not knowingly collect personal data from minors.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. If you become aware that your child has registered on our platform, please contact our support team immediately.

10 Privacy Policy Amendments

Raja86 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.

For material and significant changes, we will notify you via your registered email or an in-platform notification at least 7 days before the changes take effect. Your continued use of the raja86 platform after that effective date constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this page regularly so you always know how we protect your information.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

  • Privacy Email: privacy@raja86.win
  • General Support Email: support@raja86.win
  • Live Chat: Available 24/7 via the chat icon on the raja86 platform.
  • Response Time: Privacy-related requests will be processed within 14 business days.

For more information about your rights or how to play safely, you may also visit our Responsible Gaming us or read our Terms and Conditions page.

Why Raja86 Is Different

Privacy Is More Than Just Empty Promises

We demonstrate our commitment through concrete actions, not just words.

Military-Grade Encryption

Every bit of data transmitted between your device and raja86 servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

Secure & Encrypted KYC

Your identity verification process is conducted through fully secured channels. Documents you submit are stored in a protected environment and accessed only by authorized personnel.

No Data Sales

Your personal data is not our business commodity. Raja86 has never and will never sell, rent, or trade your information to any third party for commercial gain.

Control in Your Hands

You can manage your privacy preferences, withdraw marketing consent, or request deletion of your data at any time via your account settings or by contacting our support team.

Legal Compliance

Raja86 operates in strict compliance with data protection requirements. We proactively update our privacy practices in line with the latest legal developments and industry regulations.

Dedicated Privacy Support

The raja86 support team is trained to handle privacy-related inquiries efficiently and thoroughly. Any data rights request will be processed within 14 business days at no charge.

Join raja86 With Confidence

Your Data Is Safe. Keep Your Game Fun.

Now you know how raja86 protects your privacy. Register today and enjoy a safe, fair, and responsible online gaming experience alongside more than 500,000 members across Malaysia.

18+ only • Please play responsibly • Responsible Gaming

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